Our people

Florian Herrmann

Operations Manager

Florian delves deep into data and member experiences to drive product improvement and adoption. After a decade in financial services in Melbourne, the German-born Kiwi returned home, bringing uber-efficiency and his wry sense of humour. Florian may introduce himself as Steve which is not English for Florian (despite what he tells you).

When not at HQ, he’s doing a poor job at fishing, looking for excuses to go to Bunnings, and playing Mario Kart with his two boys.

"I am serious. And don’t call me Shirley."

Leslie Nielsen, Airplane

We're fun, not funny