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The Gap Data Sub-processors

Last updated 7 September 2026

 

Platform sub-processors

Sub-processor Legal entity Service provided Personal data processed Processing location
Amazon Web Services Amazon Web Services, Inc. Hosting, storage, authentication, secrets management All Platform data, including account records, uploads, transcripts, AI outputs, in-person meeting audio AU/NZ: Sydney · EU/UK: London
Amazon Bedrock Amazon Web Services, Inc. AI generation using Anthropic's Claude models Transcripts and meeting context submitted to generate deliverables AU/NZ: Sydney · EU/UK: London
Amazon Transcribe Amazon Web Services, Inc. Speech-to-text for in-person Scribe Meeting audio and resulting transcripts AU/NZ: Sydney · EU/UK: London
Amazon SES Amazon Web Services, Inc. Transactional email delivery Name, email address AU/NZ: Sydney · EU/UK: London
Recall.ai Recall.ai, Inc. Online meeting capture (Scribe bot), transcription, and calendar event synchronisation Calendar event data, OAuth tokens, meeting audio and video, transcripts, participant details AU/NZ: United States (Oregon) · EU/UK: Germany
Chargebee Chargebee Inc. (North Bethesda, United States) Subscription management and billing Member billing contact, subscription and payment metadata Australia
GoCardless GoCardless Ltd Direct debit payment processing Member billing details United Kingdom
Zoho Desk Zoho Corporation Pvt. Ltd. Customer support ticketing Name, email, ticket content and attachments United States
HubSpot HubSpot, Inc. CRM, marketing and relationship management Name, email, employer, engagement history United States
Mixpanel Mixpanel, Inc. Product analytics and troubleshooting Name, email address, usage events, IP address Netherlands
Google Analytics Google LLC Website analytics Usage events, IP address, device data United States
Sentry Functional Software, Inc. Application error monitoring Error context, which may incidentally include user identifiers Germany
Notion Labs Notion Labs, Inc. Product management, feedback and development workflow Feedback and ticket content, which may include Member and client personal data United States
Anthropic PBC Anthropic PBC Claude, used by our team for analysis and documentation, with connected access to Mixpanel and Notion Data available through those connections, which may include Member and client personal data United States